Our lawful bases for collecting or using personal information to provide services and goods are: - Consent - Contract - Legitimate interest: We provide bespoke leadership coaching and professional development. Information that is collected in records of meetings will therefore vary from client to client depending upon their circumstances and development needs. However, information will only be retained where its retention will contribute positively to the client experience of coaching and professional development. Information will be stored securely and the benefit of collecting such information is greater than the risks as it will enable us to adapt our approach to the individual's needs. Our lawful bases for collecting or using personal information for the operation of customer accounts and guarantees are: - Consent - Contract - Legitimate interest: We provide bespoke leadership coaching and professional development. Information that is collected in records of meetings will therefore vary from client to client depending upon their circumstances and development needs. However, information will only be retained where its retention will contribute positively to the client experience of coaching and professional development. Information will be stored securely and the benefit of collecting such information is greater than the risks, as it will enable us to adapt our approach to the individual's needs. Our lawful bases for collecting or using personal information for service updates or marketing purposes are: - Consent - Legitimate interest: As we provide a bespoke service, the collection of personal information will enable us to better target support to individuals. For example, it might enable us to recommend particular programmes or interventions that would support individual development needs. As information is all stored securely and special category information is not collected, risks to individuals is minimised. Our lawful bases for collecting or using personal information for research or archiving purposes are: - Consent Our lawful bases for collecting or using personal information for legal requirements are: - Consent - Contract - Legitimate interest: In some circumstances, it may be necessary to share information with external agencies - for example, to safeguard children, upon request from police or courts, or to alert the appropriate authorities of a criminal offence. All clients will be notified of the limits of confidentiality at the start of any relationship. Where we get personal information from: - People directly - Schools, colleges, universities or other education organisations - Publicly available sources